Engagement gained through confidence, knowledge and Experience.

The workshops are created in partnership with client’s seeking to improve the engagement between ambassador and customer. As we live in a diverse community, it is not always possible for staff to feel encouraged to engage with confidence.

Our training methods involve intensive and informal workshops that cover actual role play, and communication techniques and styles, methods to enable better flow of communication, and practical methods to build sales and follow-up.

Reading your customer, listening and creating a relationship of trust builds brand equity.